Customer finds “mold” in boba, store manager stood out & says it’s actually matcha powder!

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Didn’t know Each A Cup have a new milk tea call “Mold Milk Tea”order via grab

Yvette Liew posted on Complaint Singapore (12th June 2021)

Hi I’m the manager of Each a Cup Wisteria Mall. For the drink that you ordered, Oolong Macchiato, we usually top it off with a little bit of matcha powder, and close it with a dome cover. However, for delivery we will seal the cup. Hence, the matcha powder looks like this after delivery. Hope this clarifies your concern. Thank you.

The store manager replied to the post